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Field Force Manager


The better you can manage your team, the better you can manage your expenses. Likewise, when your workers have the tools to get the job done fast – and right – your company benefits. Meet these challenges with Verizon Wireless Field Force Manager.

Field Force Manager helps you manage your mobile workforce.
Verizon Wireless Field Force Manager can keep your field teams more productive, streamline your dispatch process, and give you a clear view into the daily activities of each remote worker.

No more wondering where your workers are. No more trips back to the office to fill out timecards. No more sifting through stacks of service requests. Field Force Manager can make your company faster, more efficient, and more competitive.

How Field Force Manager works
Field Force Manager has two parts: a power Web-based application at the home office, and a mobile phone application for remote workers. Field Force Manager can help your company in three ways:

  • Location management – Tracking your workers is as simple as getting online. You can see where workers are now, where they’ve been, even how fast they’re driving. And you can set up email or text alerts when workers speed or go off-route.
  • Electronic timecards – Keep workers in the field, where they belong. Give them the tools to submit timecards on their mobile phones, easily track breaks and lunches, and accurately bill to different jobs. Give yourself the tools to automatically link to timecard data to your payroll system. No more keying handwritten timecards.
  • Job dispatch – Your clipboard will gather dust. Your deliveries won’t. Shoot orders to your teams’ mobile phones as soon as they come in, with turn-by-turn directions. Know when they accept and complete job requests. Send the nearest workers to each job, saving time and fuel. Track jobs at every stage and keep records. All of which means faster, better service and happier customers.

Feature

We Recommend

Monthly Access per Phone

Monthly Access per BlackBerry/Smartphone

Location Management

Limited

$19.99

$15

Location Management
Electronic Timecards
Basic Job Dispatch

Basic

$29.99

$20

Location Management
Electronic Timecards
Enhanced Job Dispatch

Premium

$49.99

$30

(Requires qualifying voice calling plan. Monthly access includes data transport, application, training, and support.)

Field Force Manager Package Comparison

View the Field Force Manager Demo


Combine Push to Talk and Field Force Manager into one money-saving package with this limited-time offer.



Case Studies
Learn how companies have successfully deployed Field Force Manager to help their businesses. The following links are Adobe Acrobat files*:

For more information about Field Force Manager, please contact a Business Sales Representative or call us at (800) 899-4249 (800 VZW-4BIZ).

*To view the Adobe Acrobat files, you may need to download the free Adobe Acrobat Reader.

** Bundle pricing will remain in effect as long as subscriber keeps Push to Talk and Field Force Manager service on a mobile number. 

Push to Talk/Field Force Manager bundle promotion is available to businesses with five or more business lines of service.  Available to new and existing Field Force Manager and Push to Talk customers and requires a Push to Talk/Field Force Manager-capable phone.  Corporate discounts apply to $45 bundle.  
Push to Talk is available only with other VerizonWireless Push to Talk customers.  Field Force Manager: Download and usage charges, and Internet required for use; accuracy of information not guaranteed; information about location of device will be used to deliver service.  Coverage, varying by service, not available everywhere.  Contact your business specialist or see the Verizon Wireless Small Business Guide for complete information about Field Force Manager and Push to Talk. 

Field Force Manager (FFM) is available to business customers that have signed a Major or National Account Agreement. FFM is intended to be used by authorized users of such business customers in the course of legitimate corporate business. Unauthorized or improper use could be a violation of law and may carry civil and criminal penalties. If you are not the intended user, do not use this service. By subscribing to and/or using this service you agree, represent and warrant that: 1) use of FFM will be solely for lawful use and for no other purpose, 2) Verizon Wireless is authorized to access, collect, gather, use and disclose personal location information for all devices with FFM in order to deliver the services, and 3) all disclosures and/or consents from individuals in possession of the devices being tracked and/or monitored will be obtained as required by applicable law, regulation or policy (including but not limited to those relating to individual privacy rights). FFM requires a supported GPS enabled wireless device, specified Calling Plan or Data Plan, downloadable application, valid e-mail address and Internet access for activation and use. Downloading the FFM application requires approximately 2MB of data, however, Data usage for FFM service is included in the monthly subscription fee. FFM may prevent use of other features and services; any incompatible features and services must be cancelled in order to use FFM. Verizon Wireless does not guarantee the accuracy of information transmitted, disclosed, displayed or otherwise conveyed or used. Service could be interrupted or disrupted due to atmospheric conditions, inaccurate ephemeris data and other factors associated with use of satellites and satellite data. Always use caution when displaying and disseminating personally identifiable information about yourself or your location to third parties. Do not attempt to enter or change information while driving. Please observe the Verizon Wireless “Drive Responsibly” policy, which can be found at www.verizonwireless.com. From time to time customers with Limited or Basic service may inadvertently be able to access, view and/or use certain features associated with Basic and/or Premium features of FFM, in order to utilize these features on a regular and ongoing basis, fees associated with the Basic or Premium plan shall apply.

My Business Account

Contact Us

Contact a Business Sales Representative online or call us at (800) 899-4249

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