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Industry Solutions

Transportation


Streamline communication with Wireless Email and you reduce wasted time, increase profit margins, and give your company a competitive edge. Most importantly, you improve your ability to deliver the best customer service possible.

Using solutions like Fleet Administrator from Verizon Wireless, communication between dispatchers, drivers, managers, and sales clerks is easier and more efficient. Having a fast, reliable, and secure network like Verizon Wireless means your company can increase its efficiency—and your bottom line.

  • Keep customers informed
  • Track shipments or vehicles 24x7
  • Improve communications with partners and vendors
  • Ensure your customers secure transactions

To learn more about solutions for the Transportation industry, contact a Verizon Wireless Business Sales Representative.

 

How Verizon Wireless Can Help

Your Challenge How Verizon Wireless Can Help You Meet That Challenge Example
REDUCE LABOR AND FUEL COSTS Record and access vital vehicle information, including locations, mileage, stops, and arrival times. Give your drivers access to accurate, turn-by-turn directions while en route. Using @Road® mobile resource management software, a dispatcher monitors a truck being driven cross-country. The driver of the truck quickly accesses turn-by-turn directions while driving, using VZ Navigator.
INCREASE OPERATIONAL EFFICIENCIES Help improve vehicle route planning through daily activity reports. Use real-time fleet tracking and monitoring information to dispatch vehicles nearest to jobs. A dispatcher receives a new work order and uses Field Force Manager to select the driver closest to the pickup point and send him the order. The dispatcher then tracks the truck’s location as it completes the job.
MONITOR YOUR ASSETS Help you keep constant watch on your drivers’ whereabouts and receive notification if a vehicle has been diverted. Quickly communicate with drivers and clients with Push to Talk. A dispatcher receives a notification from Fleet Administrator that one of his trucks has made a sudden change in direction while nearing a point of delivery. The dispatcher uses Push to Talk to contact the driver and discovers he has simply made a wrong turn.


Application Spotlight:  @Road
Companies that maintain vehicle fleets need to better manage on-the-road operations by understanding vehicle and driver status and other data. @Road solutions automate mobile resource management and optimize the service delivery process for a variety of industries. @Road offers the three essential elements of effective mobile resource management—field force management, field service management, and field asset management—to help companies increase the efficiency of their mobile workforce, reduce risks, improve customer service, and decrease operational costs. @Road solutions enable companies to:

  • Provide dispatchers and other managers with online, on-demand solutions to locate and better manage mobile workers.
  • Find “best practices” in your mobile workforce customer service, then improve service levels by extending those practices to others in the group.
  • Implement vehicle maintenance planning and diagnostics to achieve better preventative maintenance, improve fuel mileage, and cut downtime.
  • Cut costs by correcting problems such as indirect driving routes, speeding, excess idling, or unauthorized after-hours use.
  • Automatically measure and document field service levels provided to customers, including records needed to certify your compliance with Service Level Agreement contracts.
  • Improve driver and dispatcher productivity by quickly finding the closest vehicles to a call.
  • Provide DOT-compliant electronic driver logs and automate the process of calculating and reporting state mileage and fuel tax.

These and other @Road solutions features can help Verizon Wireless customers reduce labor costs, improve safety, increase route efficiency, and enhance cost savings.

 

My Business Account

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