Industry Solutions

Health Care

Providing superior customer care is the goal of every health care institution. The challenge comes in trying to deliver excellent service while operating with strict budgets, minimal staff and limited resources. With a Verizon Wireless customized wireless solution, caregivers are able to utilize resources that can enhance the patient experience.

Whether using Wireless Email to expedite lab results, BroadbandAccess to consult patients in remote locations or seek professional opinions from colleagues across the globe, medical professionals rely on these capabilities to provide the highest level of patient care. With a tailored data and voice-connectivity solution, caregivers can:

Provide patients with better care Increase compliance with government regulations Maintain patient confidentiality and protect privacy Control institutional costs Alleviate staffing pressures

To learn more about solutions for the Health Care industry,  contact a Verizon Wireless Business Sales Representative.

 

How Verizon Wireless Can Help

Your Challenge	How Verizon Wireless Can Help You Meet That Challenge	Example
OPTIMIZE HEALTH CARE PERSONNEL RESOURCES	Give doctors, nurses, technicians, and administrators remote access to real-time scheduling and patient information, allowing staff to serve as many patients as possible.	Using BroadbandAccess service and a tablet PC, caregivers can move from one patient room to the next without having to log on in each room. They can update records and keep applications open for as long as they need to, while moving about the clinic or hospital.
IMPROVE QUALITY OF CARE	Put electronic records into the hands of caregivers at the point of care, giving professionals access to medical information where and when they need it.	Home-health nurses can access and update patients’ electronic medical records remotely, at the point of care, by using BroadbandAccess service on a notebook. This allows for informed treatment recommendations, helping decrease the likelihood of treatment errors.
HELP MAINTAIN HIPAA COMPLIANCE	Give care providers wireless access to medical records and the ability to validate billing information at the point of care through a secure network.	Using MedAptus® Electronic Charge Capture, a secure, password-protected wireless application, on a handheld device, physicians and nurses can enter diagnoses and accurate billing codes at the point of care. The application on the device is password-protected; should a device be stolen, a user can be remotely locked out by removing a user from the application. All data on the device is also encrypted.
MAKE CRITICAL-CARE DECISIONS IMMEDIATELY AND REMOTELY	Give health care professionals remote access to the time-sensitive information needed to make medical decisions, even when it’s not possible to be at the point of care.	A physician can receive regular updates on patient status via Wireless Sync push email service on his smartphone, helping him to more accurately assess treatment efficacy.

Application Spotlight:  MedAptus Electronic Charge Capture
Every year, complex billing rules and regulations lead to more than $100 billion in losses for the U.S. health care industry.  According to industry reports, much of this loss is caused by payment errors that can be attributed to under- and over-billing—in other words, inadequate or improper coding compliance. By deploying MedAptus Electronic Charge Capture, health care practices of all sizes can improve billing and payment processes.

MedAptus Electronic Charge Capture features include:

Patient diagnosis history—Allows physicians an easy-to-access method for fully informed decision making. Time-based billing support—Applicable to anesthesiology and critical-care specialists. Patient and treatment information sharing—Improves interaction among care team members who, particularly in a hospital setting, may have little face-to-face interaction. Alerts and messaging system—Enables communication between physicians and administrative staff. Evaluation & Management Wizard—Supports complete and accurate coding of E&M visits for more accurate documentation and reimbursement. Workflow Manager desktop application—Administrative staff can review physician charges prior to billing and also enter charges directly.

Used by physicians and mid-level providers at the point of care to document and submit professional charges, MedAptus Electronic Charge Capture improves compliance with billing regulations, decreases administrative burden, and enhances reimbursement.

 

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