Government
Support
Verizon Wireless has a dedicated Government Support Center team available to help government customers manage their wireless accounts. The Government Support Center is in constant communication with our customers and will handle all aspects of account maintenance. Hours of operation are Monday-Friday 7:00 am to 11:00 pm EST, 24/7 for technical support, and can be reached at 1-800-295-1614.
Our dedicated Government Support Center can:
- Handle account maintenance and billing inquiries.
- Provide periodic service plan assessments to ensure optimum value for your organization. Our staff will work with you to define specific requirements.
- Create reports so you can review the cellular service your agency is using nationwide.
- Alert you of updated or new calling plans and equipment pricing.
- Consolidate invoices, provide summary & detail management reports for qualified accounts.
- Note trends, resolve issues for full understanding of account status, distinguish inconsistencies and take action for resolution.
- Handle tier 1 and 2 technical support.
24/7 Online Self-Service - My Business Account
Take advantage of self-serve account management online with My Business Account. Save time by conveniently and securely managing your organization's account via the Internet - anytime, anywhere.
To enroll in My Business Account or view a demo, go to www.verizonwireless.com/mybusinessaccount.
My Business Account
Enroll in My Business Account today to manage your account online.
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Employee Discounts
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