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Verizon Wireless has a suite of products and services customized to allow wireless voice, data and messaging communications to continue during an unplanned event, natural disaster, or terrorist attack.

Verizon Wireless can assist your agency with deploying communication tools that will enable your people to be "in-touch" when they require or need to disseminate critical information. We have dedicated teams of engineers and technicians, reliable voice and data networks, disaster solutions, back-up plans, and disaster planning to help ensure successful COOP operations during a time of crisis.

Verizon Wireless Crisis Response Team
To ensure we respond in the most appropriate and timely manner during a time of crisis, we have a national Crisis Response Team (VCRT). VCRT offers assistance to:

• Government (Federal / State and Local) customers
• Non-profit organizations
• Emergency management

and provides the following support in the event of a crisis:

• Back-up voice/data coverage
• Equipment/network support
• Assistance with search and rescue initiatives
• Live support line to request help 24x7x365
• Best-in-Class customer support
• Routing of appropriate requests to Law Enforcement Resource Team (LERT)
• One phone number to call in a crisis situation

This process links together management of a crisis situation in one location for all of Verizon Wireless. Since VCRT aligns networks, operations, legal and sales, the benefits to our customers and emergency management agencies is tremendous and will allow us to react quickly to a crisis situation.
Ready Kit When it comes to crisis-ready reliability, think inside the box. Wouldn’t it be great to put crisis-ready reliability right where you need it—even before you need it? That’s what the Verizon Wireless Ready Kit does.

Wireless Internet Access helps ensure you are able to execute key functions by providing access to mission-critical data and applications behind the firewall with the coverage and speed you need when you need it most.

Wireless Email increases your ability to respond and makes communication easier, more efficient, and highly effective.

Verizon Wireless supports the GPS/E911 requirement to help emergency response teams quickly and accurately determine the location of an incoming 911 emergency call in areas where the local public safety answering point has compatible systems.

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